Field Collection Executive

Job Summary:

We are looking for a Field Collection Officer responsible for visiting customers, following up on pending payments, and collecting dues in the assigned area while maintaining professional and ethical conduct.

Key Responsibilities:

● Visit assigned customers to collect overdue payments.

● Explain outstanding amounts and payment options clearly.

● Maintain daily collection records and reports.

● Deposit collected cash/cheques as per company policy.

● Coordinate with the backend/CRM team for updates.

● Follow company guidelines and the recovery process strictly.

● Maintain good customer relationships and professionalism.

● Meet daily/weekly and monthly collection targets. 

Required Skills & Qualifications:

● Minimum 10th / 12th pass (Graduate preferred)

● Good communication skills (local language required)

● Basic smartphone knowledge (apps, calls, WhatsApp)

● Two-wheeler with valid driving license (preferred)

● Honest, disciplined, and target-oriented

● Immediate joiners preferred

● Have good knowledge of MFI Loan