Field Service Technician

Job Description

• Assist in installing and commissioning machines, equipment, or systems at customer sites.

• Support senior engineers in setup and calibration processes.

• Learn to diagnose technical problems and determine proper solutions

• Respond to service calls and assist in resolving customer complaints.

• Maintain professional communication with customers during service visits.

• Prepare service reports, log maintenance activities, and document issues.

• Undergo technical training to understand product details, service procedures, and safety protocols.

• Ensure proper handling and maintenance of tools and testing equipment.

• Follow company guidelines, industry standards, and safety regulations.

• Ensure safe working practices at all times.

• Work closely with service teams, support staff, and engineering departments.

• Contribute to team goals by supporting various service activities.