Guest Service Provider
Broadway Megaaplex
Guest Service Provider
Broadway Megaaplex
Peelamedu, Coimbatore
₹15,000 - ₹17,000 monthly
Fixed
₹15000 - ₹17000
Earning Potential
₹17,000
Work from Office
Full Time
Any experience
Basic English
Job Details
Walk-in Details
Job highlights
Walk-in interview
Date: 05 Dec 2025 - 19 Dec 2025 | Time: 10.00 am - 04.00 pm...See details
Urgently hiring
47 applicants
Benefits include: Overtime Pay, ESI (ESIC), Food/Meals
Job Description
- Cinema Guest Service Provider – Roles & Responsibilities
- 1. Customer ServiceGreet guests warmly and provide excellent customer service.
- Assist guests with ticketing, seating, and general queries.
- Handle customer complaints politely and escalate when required.
- 2. Ticketing & ReservationsOperate ticketing systems efficiently.
- Issue tickets, check availability, and manage online/phone bookings.
- Ensure proper cash handling and maintain accurate records.
- 3. Auditorium ManagementGuide guests to their respective screens.
- Ensure show start/end times are maintained smoothly.
- Check auditorium cleanliness and readiness before every show.
- 4. Concessions Counter (Snacks & Beverages)Prepare and serve food/beverages as per standards.
- Maintain hygiene and follow food safety guidelines.
- Ensure stock availability and assist in daily inventory.
- 5. Safety & SecurityEnsure guests follow cinema safety rules.
- Assist during emergency situations (fire, evacuation, etc.).
- Monitor suspicious activities and report immediately.
- 6. Cleanliness & HygieneMaintain cleanliness in lobby, counters, washrooms, and seating areas.
- Coordinate with housekeeping for timely cleaning.
- 7. Queue & Crowd ManagementManage queues at entry, exit, box office, and concession areas.
- Handle peak-time crowd efficiently during weekends/holidays.
- 8. Compliance & StandardsFollow company SOPs, grooming standards, and uniform guidelines.
- Ensure compliance with food handling, safety, and operational processes.
- 9. Upselling & Revenue SupportPromote promotions, combos, and membership programs.
- Encourage guests to try new offerings and premium services.
- 10. TeamworkCoordinate with projection, housekeeping, security, and management.
- Support team members during rush hours.
Job role
Work location
Citra, 65, Airport Rd, TNHB Colony, Civil Aerodrome Post, Coimbatore, Tamil Nadu 641014, India
Department
Facility Management
Role / Category
Food Services
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Any experience
Education
12th Pass
English level
Basic English
Age limit
18 - 35 years
Gender
Any gender
Walk-in interview details
Apply for the job and call HR to confirm your interview
Date
05 Dec 2025 - 19 Dec 2025
Time
10.00 am - 04.00 pm
Other instructions
Bring Resume with Photo
About company
Name
Broadway Megaaplex
Address
Citra, 65, Airport Rd, TNHB Colony, Civil Aerodrome Post, Coimbatore, Tamil Nadu 641014, India
Job posted by Broadway Megaaplex
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