ROLES & RESPONSIBILITIES

1. Creating guest database.
2. Handling guest accounts.
3. Coordinating guest service.
4. Trying to sell a service.
5. Ensuring guest satisfaction.
6. Requires patience, persuasiveness, and persistence.
7. It's also important to have excellent communication and typing skills, alongside the ability to perform in an office setting.
8. Answer and direct phone calls.
9. Organize and schedule appointments.
10. Plan meetings and take detailed minutes.
11. Write and distribute email, correspondence memos, letters, faxes and forms.
12. Assist in the preparation of regularly scheduled reports.
13. Develop and maintain a filing system.
14. Need strong communication skills to write emails, make phone calls and conduct meetings. To excel in this role, have strong verbal and written communication skills and the ability to listen.
15. Supports human resources processes by administering tests, scheduling appointments, conducting orientation, maintaining records and information.
16. Substantiates applicants' skills by administering and scoring tests.
17. Schedules examinations by coordinating appointments.
18. Maintains accurate and up-to-date human resource files, records, and documentation.