Inside Sales Specialist

Job Title: Inside Telesales Executive

Location: Coimbatore

Experience: 1–4 years (B2B preferred)

About the RoleWe are looking for a Inside Sales Executive who understands that selling is not pitching products—it’s solving business problems.

This role involves:

• Prospecting
• Lead qualification
• Client consultation
• Proposal follow-ups
• Closing coordination

You will handle mid-to-high ticket B2B sales cycles, working with corporate buyers, retail chains, brand heads, and business owners.

• Key Responsibilities1. Lead Management & ProspectingFollow up on inbound leads from digital marketing, exhibitions, WhatsApp, and referrals
• Generate outbound leads via LinkedIn, cold calls, local business mapping, and referrals
• Identify decision-makers (Owner, Admin Head, Marketing Head, Procurement)
• 2. Requirement Understanding & ConsultationUnderstand customer objectives (branding, visibility, footfall, communication)
• Recommend suitable LED video wall solutions (indoor/outdoor/custom)
• Coordinate site visit requirements with technical team if needed
• 3. Sales Process & Follow-upsPresent solutions confidently via call, WhatsApp, or meetings
• Share quotations, brochures, and proposals professionally
• Perform systematic follow-ups until closure
• Handle objections related to pricing, installation, and service
• 4. Closing & CoordinationMove leads through CRM stages (Bigin by Zoho)
• Coordinate with accounts, operations, and installation teams post-confirmation
• Ensure handover clarity after order confirmation
• 5. CRM & ReportingMaintain 100% accurate CRM updates
• Track lead status, follow-up dates, and conversion outcomes
• Share weekly sales activity and pipeline updates
• Skills & CompetenciesMandatoryStrong verbal communication (English + Tamil / Telugu / Kannada preferred)
• Confidence in speaking with business owners and corporate decision-makers
• Follow-up discipline (this is non-negotiable)
• Basic understanding of B2B sales cycles
• PreferredExperience selling B2B services, infrastructure, AV, signage, or tech solutions
• Familiarity with CRM tools (Zoho, Bigin, LeadSquared, etc.)
• Ability to understand technical products at a functional level
• What We Are NOT Looking ForScript-readers who avoid ownership
• Candidates who fear cold calls
• “Only inbound leads” mindset
• Short-term job hoppers without sales accountability
• Performance Metrics (Clear & Measurable)Leads contacted per day
• Qualified leads per week
• Site visits / demos scheduled
• Quotations shared
• Conversions closed
• CRM hygiene score