Operations Coordinator – ERP & IT Staffing

We are looking for an Operations Coordinator to support execution for our IT Staffing and ERP Consulting & Implementation Verticals.

A key part of this role is to learn the ERP system over time and act as a point of coordination between customers and internal teams. The focus is on tracking work, ensuring smooth communication, and keeping projects on schedule.

• Key Responsibilities
• ERP Learning & Customer Coordination
• Learn the ERP system and implementation process gradually
• Act as a coordination point between customers and internal ERP teams
• Understand client requirements and ensure they are communicated clearly
• Follow up on client queries, issues, and deliverables
• Support smooth onboarding and implementation for customers
• ERP Project Tracking
• Track progress of ongoing ERP implementations
• Maintain simple trackers for tasks, timelines, and deliverables
• Coordinate with consultants and developers for updates
• Escalate delays or blockers when needed
• IT Staffing Coordination
• Track open positions, candidate progress, and interview status
• Coordinate between recruiters and clients
• Ensure timely follow-ups and smooth onboarding
• Maintain basic hiring status reports
• Day-to-Day Coordination
• Follow up with internal teams and vendors on pending tasks
• Ensure clarity on deliverables and timelines
• Help resolve basic coordination gaps
• Reporting
• Share regular updates covering:
• Completed work
• Pending items
• Issues or delays
• Keep communication clear and structured

• Required Skills
• Good coordination and follow-up skills
• Clear communication (written and verbal)
• Willingness to learn ERP systems and business workflows
• Basic understanding of Excel or tracking tools
• Ability to handle multiple tasks

• Preferred (Not Mandatory)
• Exposure to ERP systems (e.g., ERPNext, SAP, etc.)
• Experience in customer handling or client coordination
• Background in IT services or support roles

• What to Expect
• Hands-on learning of ERP systems
• Regular interaction with customers and internal teams
• Execution-focused role with clear responsibilities
• Gradual increase in responsibility based on performance

• Who This Role Suits
• Someone who wants to learn ERP and customer handling
• Comfortable with follow-ups and coordination work
• Looking for a stable execution-focused role with learning exposure