Application Support Engineer

Packaged/SaaS Application Engineer

Project Role : Packaged/SaaS Application Engineer
Project Role Description : Configure and support packaged or SaaS applications to adapt features, manage releases, and ensure system stability. Use standard tools, APIs, and low-code platforms to align solutions with business needs while preserving compatibility and performance.
Must have skills : Salesforce Lightning Web Components
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As a Packaged/SaaS Application Engineer, you will configure and support packaged or SaaS applications to adapt features, manage releases, and ensure system stability. Your typical day will involve collaborating with cross-functional teams to understand business requirements, utilizing standard tools and APIs, and leveraging low-code platforms to deliver effective solutions that align with organizational goals while maintaining system performance and compatibility.

Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Engage in continuous learning to stay updated with industry trends and best practices.
- Assist in troubleshooting and resolving application issues to ensure optimal performance.

Professional & Technical Skills:
- Must To Have Skills: Proficiency in Salesforce Lightning Web Components.
- Experience with Salesforce APIs and integration techniques.
- Strong understanding of low-code development platforms.
- Familiarity with agile methodologies and project management tools.
- Ability to analyze and optimize application performance.

Additional Information:
- The candidate should have minimum 3 years of experience in Salesforce Lightning Web Components.
- This position is based at our Coimbatore office.
- A 15 years full time education is required.