Program/Project Management Lead

Program/Project Management Lead

Project Role : Program/Project Management Lead
Project Role Description : Lead business and technology outcomes for assigned program, project, or contracted service. Leverage standard tools, methodologies and processes to deliver, monitor, and control service level agreements.
Must have skills : SAP Plant Maintenance (PM)
Good to have skills : NA
Minimum 7.5 year(s) of experience is required
Educational Qualification : 15 years full time education

Key Responsibilities: - Lead and support SAP SAM implementation and rollouts in the Service Management and Plant Maintenance space. - Conduct requirement gathering workshops with business stakeholders to map service and maintenance processes into SAP. - Configure and customize SAP Service Asset Management modules, including: - Service Contracts, Service Orders, Notifications, and Billing - Asset Maintenance, Breakdown & Preventive Maintenance - Warranty & Claims Management - Integration with MM, SD, and FI/CO - Perform system testing, UAT, and defect resolution. - Provide end-user training and documentation. - Collaborate with cross-functional teams to ensure seamless integration of SAM with other SAP modules. - Drive continuous improvement initiatives to optimize service and asset management processes. Required Skills & Experience: - 5+ years of experience in SAP Service Management (SM) and SAP Plant Maintenance (PM). - Hands-on experience with SAP Service Asset Management (SAM) functionalities. - Strong knowledge of business processes in Service Operations, Field Service, and Plant Maintenance. - Experience in configuring: - Service Contracts & Orders - Preventive & Predictive Maintenance - Equipment/Functional Location Structures - Good understanding of integration points with SD, MM, and FI/CO. - Exposure to SAP S/4HANA environment is preferred. - Strong problem-solving skills and ability to engage with business stakeholders. Preferred Qualifications - SAP Certification in Plant Maintenance or Service Management. - Experience in end-to-end implementation projects. - Knowledge of SAP Fiori apps for SAM/PM. - Exposure to Industry best practices in Service and Asset Management.