Recovery Executive - Debt Collection and Payment Recovery Specialist

Muthoot Fincorp Limited

Coimbatore

Not disclosed

Work from Office

Full Time

Min. 2 years

Job Details

Job Description

RECOVERY EXECUTIVE

ROLE SPECIFICATION                                                                                                                                  

Role Title

Recovery Executive

Employee Interviewed

 

Reports To

Regional Recovery Manager

Company

Muthoot Fincorp Limited

Function/Department

Secured & Unsecured Lending Business / Recovery

Written By

Samyukt

Approved By (Jobholder)

 

Approved By (Immediate Superior)

 

Date (Written On)

30/12/2025

 

 

ROLE SUMMARY

 

 

The role responsible for recovering overdue payments, negotiating with customers, and ensuring compliance with company policies and laws.

 

 

 

 

ORGANIZATIONAL CHART





 


 

 

 

 

 

 

 

 

 

 

 

 

 

O

 

 

 

KEY RESPONSIBILITIES

 

Portfolio Management

Contact delinquent customers via phone, email, or written correspondence. Focus on high-risk accounts for recovery

Stakeholder Management

Collaborate with internal teams (legal, Business, etc.)

Compliance Management

Ensure compliance with regulatory requirements, organizational policies, and industry standards.

Data Management

Provide regular reports on recovery rates and performance to senior team

 

 

 

 

 

 

 

KEY DECISIONS TAKEN 

 

NA

 

KEY INTERACTIONS

Internal Stakeholders

External Stakeholders

 

Business

Legal 

Recovery

 

 

Customers, Police dept

 

 

KEY ROLE DIMENSIONS

Geographical Coverage-

No of Direct Reportees-

Total Team Size - 

Portfolio - 

 

12 – 15 Branches (75 – 150 Kms)

Nil

Nil

14 to 15 Lacs & 40 to 80 Cases

 

KEY SKILLS & BEHAVIOURAL ATTRIBUTES 

- Strong communication and negotiation skills

-Proficiency in debt recovery software and accounting systems

- Knowledge of debt recovery laws and regulations

 

 

EDUCATION / EXPERIENCE

2-4 years of experience in debt collection or financial services

 

Minimum Qualification:12 Pass / Any Graduate 

 

 

 

Job role

Work location

COIMBATORE

Department

Banking / Insurance / Financial Services

Role / Category

Debt Collections / Recovery

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 2 years

About company

Name

Muthoot Fincorp Limited

Job posted by Muthoot Fincorp Limited

Apply on company website