Retail Manager – Two Wheeler Spares

JOB TITLE: Two-Wheeler Spares Retail Manager

LOCATION: Coimbatore

JOB DESCRIPTION:

Job Summary

We are looking for an experienced and result-oriented Two-Wheeler Spares Retail Manager to oversee daily retail operations, manage spare parts inventory, drive sales performance, and ensure excellent customer service in our two-wheeler spare parts retail outlet.

Key Responsibilities

• Retail Store Management
• Manage day-to-day operations of the spare parts retail store
• Ensure smooth counter sales and customer handling
• Maintain store cleanliness, display standards, and product visibility
• Inventory Management
• Monitor stock levels and ensure availability of fast-moving spare parts
• Maintain accurate stock records and conduct periodic stock audits
• Coordinate with suppliers and distributors for timely procurement
• Reduce dead stock and prevent shortages
• Sales & Business Development
• Achieve monthly and yearly sales targets
• Promote genuine spare parts and accessories
• Develop relationships with mechanics, garages, and repeat customers
• Implement upselling and cross-selling strategies
• Customer Relationship Management
• Handle customer queries, complaints, and warranty issues
• Provide product guidance and technical spare part support
• Maintain strong customer satisfaction and retention
• Team Management
• Supervise sales executives and counter staff
• Allocate duties and monitor employee performance
• Provide training on product knowledge and selling techniques
• Vendor & Supplier Coordination
• Negotiate pricing and manage vendor relationships
• Track purchase orders and delivery schedules
• Billing & Documentation
• Ensure accurate billing and invoicing
• Monitor daily cash collection and payment reconciliation
• Maintain sales reports and MIS records

Required Skills & Competencies

• Strong knowledge of two-wheeler spare parts & accessories
• Retail store management experience
• Inventory control & stock planning skills
• Sales and target achievement ability
• Customer handling & negotiation skills
• Basic mechanical understanding of motorcycles/scooters
• Billing software / ERP knowledge
• Leadership & team management skills
• Vendor management & procurement skills
• MS Excel and reporting skills

Qualifications

• Diploma / Degree in Automobile Engineering / Any Graduate
• 3–7 years’ experience in Two-Wheeler Spares Retail / Automobile Parts Store

Preferred Experience

• Experience in brands like Hero MotoCorp, Honda Motorcycle and Scooter India, TVS Motor Company, Bajaj Auto, or Yamaha Motor India dealership or spare parts outlet
• Experience handling mechanics network and retail counters

Salary Range

• ₹30,000 – ₹50,000 per month (Based on experience)