Sales Executive

Job SummaryThe CRM Sales Executive is responsible for managing customer relationships, handling sales enquiries through CRM systems, maintaining customer .The role focuses on lead management, follow-ups, customer communication, and improving overall sales performance using CRM tools.

• Key ResponsibilitiesManage and update customer information in the CRM system.
• Handle incoming sales enquiries and convert leads into business opportunities.
• Follow up with customers for quotations, orders, and payments.
• Maintain daily, weekly, and monthly sales reports through CRM.
• Coordinate with sales, service, and accounts teams for order processing.
• Track customer interactions, complaints, and service requests.
• Support sales team in achieving targets and improving customer satisfaction.
• Generate reports on sales performance, leads, and customer activities.
• Ensure data accuracy and proper documentation in CRM.