SALES SPARES COORDINATOR

Job descriptionThe Spares Sales Coordinator role at our company involves handling customer inquiries related to spare parts, preparing quotations, processing orders, coordinating with internal teams for dispatch, and ensuring excellent after-sales support.

Key Responsibilities:

- Respond to customer inquiries for spare parts via phone, email, or in person.

- Prepare and send quotations based on customer requirements.

- Coordinate with stores/service departments for availability and timely dispatch.

- Maintain sales records and prepare regular reports.

- Support the sales team in achieving targets and ensuring customer satisfaction.

- Ensure timely communication and resolution of customer concerns.

- Maintain proper documentation of sales transactions.

Requirements:

- 1-3 years of experience in spare parts sales coordination.

- Good communication and customer handling skills.

- Knowledge of spare parts (mechanical).

- Proficiency in MS Office, email, and ERP/sales software.

- Organized, proactive, and detail-oriented.

The company provides transportation facility for the employees.