Senior Telecaller

Kaanzia Fashion

Coimbatore

₹10,000 - ₹15,000 monthly

Fixed

10000 - ₹15000

Earning Potential

15,000

Work from Office

Full Time

Any experience

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

1 applicants

Job Description

Job Description – Back-End Support & Telecalling Executive


Position Overview We are looking for a proactive and customer-focused Back-End Support & Telecalling Executive to manage leads, support customer communication, and assist in back-office operations. The ideal candidate should have strong communication skills, basic technical knowledge, and the ability to convert leads through continuous follow-up and customer engagement.


Key Responsibilities

  • Handle telecalling activities to connect with potential customers and explain product/service offerings.
  • Generate new leads through calls, referrals, and market research.
  • Convert leads into meetings and follow up regularly to maintain strong customer relationships.
  • Schedule and coordinate customer meetings and maintain update records.
  • Manage back-end operational tasks such as documentation, data entry, and file management.
  • Prepare and maintain records using MS Word and MS Excel.
  • Maintain a customer database, update tracking reports, and ensure timely follow-ups.
  • Work closely with the sales and marketing team to support lead management.
  • Provide customer support and address inquiries efficiently.


Required Skills

  • Telecalling and lead conversion experience preferred.
  • Intermediate level English communication (spoken & written).
  • Proficiency in MS Word and MS Excel.
  • Strong follow-up skills and customer relationship management.
  • Ability to handle work pressure and meet targets.
  • Good interpersonal and coordination skills.
  • Self-motivated and target-oriented.

Job role

Work location

Coimbatore, Tamil Nadu, India

Department

Customer Support

Role / Category

Customer Support - BPO / Voice / Blended

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Any experience

Education

Graduate

English level

Good (Intermediate / Advanced) English

Gender

Any gender

About company

Name

Kaanzia Fashion

Address

Coimbatore, Tamil Nadu, India

Job posted by Kaanzia Fashion

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