Store Manager

Manage overall day-to-day operations of the ice cream parlour

Ensure excellent customer service and guest satisfaction

Supervise, train, and schedule store staff

Maintain cleanliness, hygiene, and food safety standards

Handle store opening and closing procedures

Monitor sales, billing, and cash reconciliation

Control inventory, stock ordering, and wastage

Ensure proper storage and temperature control of products

Resolve customer complaints and service issues

Implement franchise SOPs, offers, and promotions

Maintain visual merchandising and brand standards

Monitor equipment condition and coordinate maintenance

Prepare daily sales and stock reports

Ensure compliance with FSSAI and local regulations

Coordinate with owner / head office for smooth operations