Workplace Service Delivery Associate Manager

Job Title - Workplace Service Delivery Associate Manager

Management Level: 8-Associate Manager

Location: Coimbatore, CODC1A

Must-have skills: Strategic Facilities Management

Good to have skills: Cloud, AI

Job Summary:

Plan and manage workplace operations for a geography or location

Roles & Responsibilities:

- Plan and manage workplace operations for a geography or location.

- Deploy changes to global policies, operating models, and practices.

- Manage operating and capital budgets for geography or location.

- Ensure Workplace business operations meet or exceed service level requirements and corporate standards.

- Ensure operational activities related to environmental requirements in collaboration with the Environment Lead and their support team are completed.

- Leverage tools to improve quality of services, including office meters, sensors and SLA tracking.

- Job Description for - S&C GN - CDI Position Title: Associate Manager – Workplace Operations (Level 8) Location: Coimbatore Employment Type: Full Time Must have skills: Team management, Stake holder management, Analytical skills, budget management, service management, vendor management Good to have skills: Engineering and Maintenance understanding Experience: 10 years + of Facility Management experience Educational Qualification: Any degree with additional certification will be added advantage About CF/S&C Corporate Functions include Human Resources, Finance, Legal, Marketing Communications, and Workplace Solutions—that power Accenture's people across industries and functions to keep our business leading in the New.

- Join the heart and soul of Accenture, partnering with our extraordinary people to bring innovation into every organization.

- About Accenture: Accenture is a global professional services company with leading capabilities in digital, cloud and security.

- Combining unmatched experience and specialized skills across more than 40 industries, the company offers Strategy and Consulting, Song (Interactive), Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers.

- With net revenues of $64 billion for 2023, their 774,000+ employees deliver on the promise of technology and human ingenuity every day, serving clients in more than 49 countries and over 200 cities.

- Roles & Responsibilities: Integrated Facilities Management Plan and manage workplace operations for the assigned locations.

- Manage operating and capital budgets for geography or location.

- Ensure Workplace business operations meet or exceed service level requirements and corporate standards.

- Ensure operational activities related to environmental requirements in collaboration with the Environment Lead and their support team are completed.

- Leverage tools to improve quality of services, including office meters, sensors and SLA tracking.

- Actively be part of managing the day-to-day facilities operations and review the performance as per schedule.

- Drive the Service Partner to execute the deliverables as per the agreed scope of works.

- Actively participate in delivering the services along with tracking the service delivery performance of the service partner.

- Performance Governance to be ensured through KPI’s and ensuring...

Professional & Technical Skills:

- Relevant experience in the required domain. 

- Strong analytical, problem-solving, and communication skills. 

- Ability to work in a fast-paced, dynamic environment.

Additional Information:

- Opportunity to work on innovative projects. 

- Career growth and leadership exposure.

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