Education Counsellor

We are looking for a dynamic and persuasive Education Admission Counsellor to guide prospective students through the admission process. The ideal candidate will provide accurate and timely information about courses, eligibility, admission procedures, and career pathways, ensuring a smooth and supportive enrolment journey.

Key Responsibilities:

• Handle phone inquiries, and online leads related to admissions.
• Provide detailed information about available courses, fees, scholarships, eligibility criteria, and career opportunities.
• Follow up with leads via calls, emails, WhatsApp, etc., to convert into confirmed admissions.
• Maintain and update student records and admission data in CRM or other software tools.
• Provide pre- and post-admission support to students.
• Keep up to date with the latest developments in education, courses, and admission trends.
• Maintain a high level of professionalism, empathy, and confidentiality in all student interactions.
• Key Skills Required:Excellent communication and interpersonal skills
• Strong convincing and negotiation skills
• Ability to handle targets and work under pressure
• Proficiency in MS Office, CRM, and communication tools
• Educational Qualifications:Bachelor's degree in any discipline
• Experience:1–3 years of experience in educational counselling, admissions, telecalling, or student relationship management
• Preferred Attributes:Positive attitude and passion for guiding students
• Multilingual abilities (based on region)
• Prior experience with EdTech platforms, universities, or overseas education preferred