Area Customer Operation Manager
Enerjazz Technology Solutions
Area Customer Operation Manager
Enerjazz Technology Solutions
Sector 2, Noida
₹25,000 - ₹80,000 monthly
Fixed
₹25000 - ₹80000
Earning Potential
₹80,000
Job Details
Interview Details
Job highlights
Fast HR reply
176 applicants
Job Description
Job Role Ensure operations as per SOP at all centers (swapping stations). Training, hiring, performance reviewing of all employees at all centers Suggesting any modification to SOP if needed Helping BD team to ensure smooth onboarding of new customers you will be point of contact for customers and need to take care of customer retention To keep centers infrastructure operational and functional to ensure great customer experience Charging efficiency optimization at the centers to increase supply with given resources Heads emergency response team, center heads, co-ordinator between BD, production you need to take cash collection accountability and do mass balance of assets at the centers Responsible for P&L for the centers under you. Responsible for setting and achieving growth targets. Skills Experience in handling multiple centers with high touch customer operation offline. Ex. Airtel, easy day, FNB, hospitality (not very high end), OYO rooms, Treebo Level headed for exceptions handling and fire fighting Detail oriented and operational experience Authoritative with respect to the team handling Highly disciplined B.Tech, MBA 2+ year experience 3-12 LPA salary Company Philosophy I will get it done. No matter what it is. Communication is very important. I will be unusually responsive. I will get things done very quickly. I will prioritize and plan. Can I get 90% value with 10% effort I will be flexible and willing to learn. I will do whatever I can to make sure that the company wins.
More about this Area Customer Operation Manager job
Enerjazz Technology Solutions is aggressively hiring for the job profile of Area Customer Operation Manager at Delhi-NCR in Noida Sector 15 locality. Kindly go through the FAQs below to get all answers related to the given job. 1. How much salary can I expect? Ans. You can expect a minimum salary of 25,000 INR and can go up to 80,000 INR. The salary offered will depend on your skills, experience and performance in the interview. 2. What is the eligibility criteria to apply for this job? Ans. The candidate should have completed Graduate degree and people who have 2 to 31 years are eligible to apply for this job. You can apply for more jobs in Delhi-NCR to get hired quickly. 3. Is there any specific skill required for this job? Ans. The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job. 4. Who can apply for this job? Ans. Both Male and Female candidates can apply for this job. 5. Is it a work from home job? Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other work from home jobs in Delhi-NCR at apna. 6. Are there any charges or deposits required while applying for the role or while joining? Ans. No work-related deposit needs to be made during your employment with the company. 7. How can I apply for this job? Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview. 8. What is the last date to apply? Ans. The last date to apply for this job is 02-Sep-2023. For more details, download apna app and find Full Time jobs in Delhi-NCR. Through apna, you can find jobs in 74 cities across India. Join NOW!
Job Requirements
Experience
Min. 2 Years
Education
Graduate
English Level
Good (Intermediate / Advanced) English
Skills
Customer service, Good Communication Skills, MS Office, Customer retention, Client relationship management, Data processing, Customer need analysis, Client interaction, Conflict handling, Resolve conflicts
Job Role
Department
Banking / Insurance / Financial Services
Employment Type
Full Time
Role / Category
Banking Operations
Shift
Day Shift
Interview & address details
Work Location
Sector 6, Noida, Uttar Pradesh, India
Interview mode
Online/Telephonic
Job posted by Enerjazz Technology Solutions
This job has expired