Back-End Support & Documentation Assistant

About the RoleWe are looking for a Back-End Support & Documentation Assistant to support our internal operations, data management and documentation processes.

In this role, you will mainly work on systems, records, documentation, and

internal coordination to ensure smooth back-end support for different teams.

Key Responsibilities·        Maintain and update client-related

documents, emails, and records

·        Maintain and file invoices,

proposals, AMCs, purchase orders, etc. (both soft copy & hard copy)

·        Update payment

follow-up trackers / reports (Excel / Google Sheets / Zoho / Busy, etc.)

·        Provide back-end

support to sales, accounts and operations teams (sharing data, preparing reports, etc.)

·        Create, format and maintain standard documentation – SOPs, formats, templates, records

·        Prepare daily

/ weekly / monthly reports as required

·        Draft and format emails, check attachments, and maintain proper email records

·        Enter and update data in company software / portals (Zoho, Busy, CRM or other tools)

·        Maintain documentation

checklists so that no important information is missed

·        Coordinate with internal

teams and vendors over email/phone to collect or verify information