We are looking for a talented Client relations Manager responsible for supporting the organisation & its group entities. You will be working across end-to-end support functions, including the undermentioned pointers but not restricted to the same across departments and associates. Salary is no bar for the right candidate. • Maintain existing client’s profile to achieve relations goals. • Address client concerns promptly and professionally. • Inform clients about company services and promotions. • Ensure that client requests are handled timely and accurately. • Develop new strategies to improve client satisfaction. • Attending conferences, meetings, and industry events. • Discovers and explores business opportunities. • Enhances the organization’s reputation by accepting ownership for accomplishing new and potential requests. • Create and enforce plans that will help meet the needs of customers • Build long-term relationships with clients and customers • Work quickly to address and resolve customer issues • Notify the sales team of new sales and cross-selling or upselling opportunities • Become familiar with the competition to stay ahead of them • Encourage high sales and good customer service practices • Create strategies and work with clients to boost the brand • Help promote and maintain a positive company image • Liaise between an organization and its clients to ensure delivery of high-quality services to clients and increased revenue for the company. • Conduct surveys and analyses to identify client opinions of a brand or service • Develop and implement action plans to improve the company-client relationship • Utilize CRM tools and database in the management and organization of client relationship information • Collaborate with teams to ensure active implementation of client relationship objectives during sales operations • Establish client relationship targets as well as the strategies necessary for actualizing set goals • Ensure compliance with all external and internal regulations/laws on client-company relationship • Analyze industry trends to identify developments in client relations and adjust accordingly • Maintain contact with clients through calls, emails, and arranged meetings to update them on product offers and ensure they are satisfied with received product/service • Assist clients in selecting choice plans, managing budgets, and arranging personal conditions for the purchase of products • Carry out analysis to identify opportunities for expanding customer base and improving sales • Organize training programs for client relationship staff to improve their job knowledge and enhance their skills • Establish convenient online channels for easy ordering and payment for services • Assist in addressing client complaints as well as resolving issues or challenges with the received product Key skills • Discretion and trustworthiness: you will often be the party of confidential information • Flexibility and adaptability • Good oral and written communication skills • Organisational skills and the ability to multitask • The ability to be proactive and take the initiative • Tact and diplomacy • Communication skills • Knowledge of standard software packages and the ability to learn company-specific software if required.

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Omsthan Global is aggressively hiring for the job profile of Client Relationship Manager at Delhi-NCR in Sector 43/44b Gurgaon locality. Kindly go through the FAQs below to get all answers related to the given job. 1. How much salary can I expect? Ans. You can expect a minimum salary of 50,000 INR and can go up to 99,000 INR. The salary offered will depend on your skills, experience and performance in the interview. 2. What is the eligibility criteria to apply for this job? Ans. The candidate should have completed Graduate degree and people who have 3 to 31 years are eligible to apply for this job. You can apply for more jobs in Delhi-NCR to get hired quickly. 3. Is there any specific skill required for this job? Ans. The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job. 4. Who can apply for this job? Ans. Only Female candidates can apply for this job. 5. Is it a work from home job? Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other work from home jobs in Delhi-NCR at apna. 6. Are there any charges or deposits required while applying for the role or while joining? Ans. No work-related deposit needs to be made during your employment with the company. 7. How can I apply for this job? Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview. 8. What is the last date to apply? Ans. The last date to apply for this job is 15-Jul-2022. For more details, download apna app and find Full Time jobs in Delhi-NCR. Through apna, you can find jobs in 74 cities across India. Join NOW!