CRM Executive

Motivate Box

Sector 63, Delhi-NCR

₹12,000 - ₹22,000 monthly

Fixed

₹12000 - ₹22000

Earning Potential

₹22,000

Work from Office

Full Time

Any experience

Basic English

Job Details

Interview Details

Job highlights

Fast HR reply

58 applicants

Job Description

  • Develop and implement CRM strategies to enhance customer satisfaction, loyalty, and retention..
  • Oversee segmentation, automation, and customer journey mapping.
  • Customer Data & AnalyticsAnalyze customer behavior, trends, and lifecycle stages to identify opportunities for growth.
  • Generate CRM performance reports, including KPIs such as retention rate, churn, engagement, and campaign ROI.
  • Ensure data integrity and adherence to data privacy regulations.
  • Campaign ExecutionPlan and execute personalized email, SMS, and marketing automation campaigns.
  • Conduct A/B testing to improve communication effectiveness.
  • Collaborate with marketing, sales, and customer success teams to align CRM activities with overall business goals.
  • System OptimizationIdentify opportunities to enhance CRM tools and processes..
  • Troubleshoot CRM issues and provide training to internal teams.

Job role

Work location

D-111 Sector – 63, Ground Floor. Noida – 201309 Sector 63, Delhi-NCR

Department

Customer Support

Role / Category

Customer Support - Operations

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Any experience

Education

Graduate

English level

Basic English

Gender

Female

About company

Name

Motivate Box

Address

D-111 Sector – 63, Ground Floor. Noida – 201309 Sector 63, Delhi-NCR

Job posted by Motivate Box

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