Customer Care Executive

Vediko Origins Foods
Har Milap Mandir Mission
15,000 - 20,000 per month (Fixed + incentives)
Full-time
358 people interested in this job
Posted on : 18-Sep-2023
Expires on : 03-Oct-2023

Job Requirements

Customer service

MS Excel

Good Communication Skills

MS Office

Customer support

CRM software

Shopify

Written communication

English proficiency

Job Details

Education
Graduate (Bachelor Degree)
English Level
Good English
Experience
Freshers can apply
Gender
Both
Address
Derawal Nagar, Gujranwala Town, Delhi, India, Har Milap Mandir Mission, Delhi-NCR - 110001

Job Description

We are looking for a candidate who can bridge the gap between customer and brand. Solve day to day customer's queries and complaints while helping us in making better decisions by keeping customer's needs in mind. Responsibilities: Resolving pre and post purchase customer queries. Catering to customer queries received from all functional modes Maintaining customer records across the channels Attending all the calls from customers and resolving their queries regarding orders, complaints, order tracking and related issues. Work closely with cross-functional teams (Operations, E-commerce, Marketing) within Vediko to ensure customer concerns are resolved at the earliest. Help improve the internal processes using customer feedback as the main criteria. Achieving the highest level of customer satisfaction. Building a good feedback loop for past customers.

More about this Customer Care Executive job

Vediko Origins Foods is aggressively hiring for the job profile of Customer Care Executive at Delhi-NCR in Har Milap Mandir Mission locality. Kindly go through the FAQs below to get all answers related to the given job. 1. How much salary can I expect? Ans. You can expect a minimum salary of 15,000 INR and can go up to 20,000 INR. The salary offered will depend on your skills, experience and performance in the interview. 2. What is the eligibility criteria to apply for this job? Ans. The candidate should have completed Graduate degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Delhi-NCR to get hired quickly. 3. Is there any specific skill required for this job? Ans. The candidate should have Good English skills and sound communication skills for this job. 4. Who can apply for this job? Ans. Both Male and Female candidates can apply for this job. 5. Is it a work from home job? Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other work from home jobs in Delhi-NCR at apna. 6. Are there any charges or deposits required while applying for the role or while joining? Ans. No work-related deposit needs to be made during your employment with the company. 7. How can I apply for this job? Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview. 8. What is the last date to apply? Ans. The last date to apply for this job is 03-Oct-2023. For more details, download apna app and find Full Time jobs in Delhi-NCR. Through apna, you can find jobs in 74 cities across India. Join NOW!

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