Customer Care Executive

Ialitus Infosolutions

Noida Extension, Delhi-NCR

₹15,000 - ₹22,000 monthly*

Fixed

₹15000 - ₹20000

Average Incentives*

₹2,000

Earning Potential

₹22,000

You can earn more incentive if you perform well

Work from Office

Full Time

Night Shift

Freshers only

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

Fast HR reply

74 applicants

Job Description

Responsibilites: Customer Care II Problem Solving • Managing incoming calls and customer service inquiries • Provide information about products and services, take/cancel orders, and record details of complaints • Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken • Follow up to ensure that appropriate actions are taken on customer requests • Refer unresolved customer grievances or special requests to designated departments for further investigation

Job role