Customer Care Executive

Concentrix
₹10,000 - ₹25,000 per month
100 openings
Full-time
655 people interested in this job
Posted on : 22-Jul-2021
Expires on : 06-Aug-2021
Education
Graduate (Bachelor Degree)
English Level
Thoda English
Experience
Fresher
Gender
Both
Education
Graduate (Bachelor Degree)
English Level
Thoda English
Experience
Fresher
Gender
Both
Working days
Monday to Saturday
Timings
9.00 am to 6.00pm
Job Description
Responsibilities of candidates include: • Answer inbound/outbound calls professionally and provide information about products and services, take/cancel orders, and obtain details of complaints • Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken. Process orders, forms, and applications • Follow up to ensure that appropriate actions are taken on customer requests • Refer unresolved customer grievances or special requests to designated departments for further investigation
Address
Gurugram, Haryana, India, Gurugram Bus Stand Gurgaon, Delhi-NCR, Delhi - 110001

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