Customer Support Executive

Blackhole Retail
Jasola
12,000 - 25,000 per month (Fixed + incentives)
Full-time
169 people interested in this job
Posted on : 19-Sep-2023
Expires on : 04-Oct-2023

Job Requirements

Email Marketing

CRM software

Objection handling

Customer handling

Customer experience

Job Details

Education
12th Pass (Associate Degree)
English Level
Good English
Experience
Freshers can apply
Gender
Female Only
Address
Okhla Phase II, Okhla Industrial Estate, New Delhi, Delhi, India, Jasola, Delhi-NCR - 110001

Job Description

Customer Support Executive Responsibilities: Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring new staff. Monitoring the work of individual representatives and of the team. Conducting quality assurance surveys with customers and providing feedback to the staff. Possessing excellent product knowledge to enhance customer support. Maintaining a pleasant working environment for your team.

More about this Customer Support Executive job

Blackhole Retail is aggressively hiring for the job profile of Customer Support Executive at Delhi-NCR in Jasola locality. Kindly go through the FAQs below to get all answers related to the given job. 1. How much salary can I expect? Ans. You can expect a minimum salary of 12,000 INR and can go up to 25,000 INR. The salary offered will depend on your skills, experience and performance in the interview. 2. What is the eligibility criteria to apply for this job? Ans. The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Delhi-NCR to get hired quickly. 3. Is there any specific skill required for this job? Ans. The candidate should have Good English skills and sound communication skills for this job. 4. Who can apply for this job? Ans. Only Female candidates can apply for this job. 5. Is it a work from home job? Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other work from home jobs in Delhi-NCR at apna. 6. Are there any charges or deposits required while applying for the role or while joining? Ans. No work-related deposit needs to be made during your employment with the company. 7. How can I apply for this job? Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview. 8. What is the last date to apply? Ans. The last date to apply for this job is 04-Oct-2023. For more details, download apna app and find Full Time jobs in Delhi-NCR. Through apna, you can find jobs in 74 cities across India. Join NOW!

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