Job Title: Customer Support Executive (Female Only)

Location: Delhi

Company: Niftel

Salary: Up to ₹3 LPA

Job Type: Full-time

Industry: Customer Support / BPO / Voice Process

Qualification: Graduation (Mandatory)

Job Description: Niftel is looking for motivated and skilled female candidates to join our team as Customer Support Executives. The role involves handling customer inquiries, providing excellent service, and ensuring a high level of customer satisfaction in a voice-based process.

• Key Responsibilities:Handle inbound and outbound calls to assist customers with their queries.
• Provide accurate information regarding products and services.
• Resolve customer complaints efficiently and professionally.
• Maintain a positive, empathetic, and professional attitude toward customers.
• Document and log all customer interactions in the CRM system.
• Ensure high-quality customer service by adhering to company policies and procedures.
• Requirements:Education: Graduate in any discipline (Mandatory).
• Gender: Female candidates only.

• Communication Skills: Excellent verbal communication skills in English.
• Proficient in handling voice-based customer interactions.
• Strong problem-solving abilities and attention to detail.
• Ability to work in a fast-paced environment and manage time effectively.
• Basic computer knowledge (MS Office, CRM tools) is preferred.
• Salary & Benefits: Salary: Up to ₹3 LPA based on experience and skills.
• Performance-based incentives.
• Professional development and growth opportunities.
• Work Environment: Comfortable office setting in Delhi.
• Supportive and collaborative team culture.
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Apply Now to be part of a dynamic team dedicated to delivering exceptional customer support!