Customer Success Associate

📢 We Are Hiring – Tele_counsellor at *Frankfinn*

🏢 *Department* : Sales

📍 *Location* : Shakti Nagar, Delhi

👩 *Gender* : Female

🎓 *Qualification* : Graduate

💼 *Experience* : 2.5+ Years (Telecalling / Counselling / Sales)

💰 *Salary* : ₹15,000 – ₹18,000 CTC per month

⚡ *Joining* : Immediate

⏰ *Working Days* : Monday – Saturday

🕘 *Office Timing* :

• April – September: 9:30 AM – 7:30 PM

• October – March: 9:30 AM – 6:30 PM

🎯 *Key Responsibilities*

✔ Handle student & parent queries regarding course admissions

✔ Achieve minimum 20% conversion ratio

✔ Do cold calling to generate walk-ins & admission leads

✔ Provide proper admission counselling

✔ Deliver sales presentation as per company process

✔ Participate in promotional activities (STP) when required

✅ *Required Skills*

✔ Excellent communication skills

✔ Good interpersonal skills

✔ Fluent in English & Local Language

✔ Result-oriented & confident personality

*Location* :- 2nd & 3rd Floor, 28/6, Nangia Park Chowk, Block 29, Shakti Nagar, Delhi, 110007