Customer Support Coordinator

Tripplus

Work from home

₹12,000 - ₹15,000 monthly*

Fixed

₹12000 - ₹12000

Average Incentives*

₹3,000

Earning Potential

₹15,000

You can earn more incentive if you perform well

Full Time

Any experience

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

500+ applicants

Job Description

Key Responsibilities:Handle incoming customer calls, emails, and chats professionally and efficiently
Resolve product or service-related queries, complaints, and issues in a timely manner
Provide accurate information about products, services, or policies
Maintain records of customer interactions and transactions
Follow up with customers to ensure their issues are resolved
Coordinate with internal teams for order processing, issue resolution, and technical support
Identify and escalate priority issues to the appropriate team or supervisor
Maintain a positive, empathetic, and professional attitude toward customers at all times

Job role