Customer Support Coordinator
Tripplus
Customer Support Coordinator
Tripplus
Work from home
₹12,000 - ₹15,000 monthly*
Fixed
₹12000 - ₹12000
Average Incentives*
₹3,000
Earning Potential
₹15,000
You can earn more incentive if you perform well
Job Details
Interview Details
Job highlights
500+ applicants
Job Description
- Key Responsibilities:Handle incoming customer calls, emails, and chats professionally and efficiently
- Resolve product or service-related queries, complaints, and issues in a timely manner
- Provide accurate information about products, services, or policies
- Maintain records of customer interactions and transactions
- Follow up with customers to ensure their issues are resolved
- Coordinate with internal teams for order processing, issue resolution, and technical support
- Identify and escalate priority issues to the appropriate team or supervisor
- Maintain a positive, empathetic, and professional attitude toward customers at all times
Job role
Department
Customer Support
Role / Category
Customer Support - Operations
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Any experience
Education
Graduate
English level
Good (Intermediate / Advanced) English
Gender
Any gender
About company
Name
Tripplus
Address
Gurugram, Haryana, India
Job posted by Tripplus
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