Customer Support Engineer

Medi Transcare Pvt. Ltd

Work from home

₹25,000 - ₹30,000 monthly

Fixed

25000 - ₹30000

Earning Potential

30,000

Full Time

Min. 1 year

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

200+ applicants

Benefits include: PF, Mobile Allowance, Internet Allowance

Job Description

Key Responsibilities:

  • Receive and register customer complaint calls
  • Coordinate with service engineers for timely issue resolution
  • Track preventive maintenance schedules and demo machine movements
  • Maintain daily call logs and service documentation
  • Support warranty reports and service contract updates

 

Qualifications:

  • BE/B.Tech (preferably in Biomedical Engineering)
  • Strong communication, MS Office, and coordination skills
  • Prior experience in technical support or service coordination preferred

Job role

Department

Customer Support

Role / Category

Customer Success

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 1 year

Education

Graduate

Skills

Advanced MS Excel, SAP, Customer support, Technical knowledge, Communication

English level

Good (Intermediate / Advanced) English

Degree/ Specialisation

Any BE/B.Tech

Age limit

21 - 35 years

Gender

Any gender

About company

Name

Medi Transcare Pvt. Ltd

Address

Ahmedabad, Gujarat, India

Job posted by Medi Transcare Pvt. Ltd

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