Key Responsibilities:

• Receive and register customer complaint calls
• Coordinate with service engineers for timely issue resolution
• Track preventive maintenance schedules and demo machine movements
• Maintain daily call logs and service documentation
• Support warranty reports and service contract updates

Qualifications:

• BE/B.Tech (preferably in Biomedical Engineering)
• Strong communication, MS Office, and coordination skills
• Prior experience in technical support or service coordination preferred