Customer Support Engineer
Medi Transcare Pvt. Ltd
Customer Support Engineer
Medi Transcare Pvt. Ltd
Work from home
₹25,000 - ₹30,000 monthly
Fixed
₹25000 - ₹30000
Earning Potential
₹30,000
Job Details
Interview Details
Job highlights
200+ applicants
Benefits include: PF, Mobile Allowance, Internet Allowance
Job Description
Key Responsibilities:
- Receive and register customer complaint calls
- Coordinate with service engineers for timely issue resolution
- Track preventive maintenance schedules and demo machine movements
- Maintain daily call logs and service documentation
- Support warranty reports and service contract updates
Qualifications:
- BE/B.Tech (preferably in Biomedical Engineering)
- Strong communication, MS Office, and coordination skills
- Prior experience in technical support or service coordination preferred
Job role
Department
Customer Support
Role / Category
Customer Success
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Min. 1 year
Education
Graduate
Skills
Advanced MS Excel, SAP, Customer support, Technical knowledge, Communication
English level
Good (Intermediate / Advanced) English
Degree/ Specialisation
Any BE/B.Tech
Age limit
21 - 35 years
Gender
Any gender
About company
Name
Medi Transcare Pvt. Ltd
Address
Ahmedabad, Gujarat, India
Job posted by Medi Transcare Pvt. Ltd
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