Customer Support Executive
TQS Logistics Services
Customer Support Executive
TQS Logistics Services
CRPF Camp ( Yamuna Pushta), Delhi-NCR
₹18,000 - ₹32,500 monthly*
Fixed
₹18000 - ₹30000
Average Incentives*
₹2,500
Earning Potential
₹32,500
You can earn more incentive if you perform well
Work from Office
Full Time
Min. 1 year
Good (Intermediate / Advanced) English
Job Details
Interview Details
Job highlights
Urgently hiring
Fast HR reply
147 applicants
Benefits include: Mobile Allowance, Flexible Working Hours, Laptop
Job Description
Responsibilities: Customer Care II Problem Solving • Managing incoming calls and customer service inquiries • Provide information about products and services, take/cancel orders, and record details of complaints • Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken • Follow up to ensure that appropriate actions are taken on customer requests • Refer unresolved customer grievances or special requests to designated departments for further investigation
Job role
Work location
A - 100, DDA Shed, Block A, Okhla Phase II, Okhla Industrial Estate, New Delhi, Delhi 110020, India Okhla Industrial Area, New Delhi
Department
Customer Support
Role / Category
Customer Support - Service Delivery
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Min. 1 year
Education
Graduate
Skills
MS Excel, Email Drafting, Basic Computer, Google Sheets, Good Communication Skills, MS Word, Email management, Computer handling, Customer queries, Computer proficiency
English level
Good (Intermediate / Advanced) English
Gender
Any gender
About company
Name
TQS Logistics Services
Address
A - 100, DDA Shed, Block A, Okhla Phase II, Okhla Industrial Estate, New Delhi, Delhi 110020, India Okhla Industrial Area, New Delhi
Job posted by TQS Logistics Services
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