Responsibilities: Team Management II Performance Improvement II Customer Satisfaction • Manage a team of customer support agents and executives • Resolve customer complaints and follow-up to check if an action has been taken • Regularly evaluate team performance, identify gaps and plan training to improve performance and achieve desired results • Gain a comprehensive knowledge of products, services, procedures and guidelines and communicate same to all team members • Create a supportive environment for the team to excel in

More about this Customer Support Team Leader job

1 Point 1 Solutions Ltd is aggressively hiring for the job profile of Customer Support Team Leader at Delhi-NCR in DLF Phase 3 (Rapid Metro) locality. Kindly go through the FAQs below to get all answers related to the given job. 1. How much salary can I expect? Ans. You can expect a minimum salary of 25,000 INR and can go up to 35,000 INR. The salary offered will depend on your skills, experience and performance in the interview. 2. What is the eligibility criteria to apply for this job? Ans. The candidate should have studied 12th Pass and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Delhi-NCR to get hired quickly. 3. Is there any specific skill required for this job? Ans. The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job. 4. Who can apply for this job? Ans. Only Female candidates can apply for this job. 5. Is it a work from home job? Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other work from home jobs in Delhi-NCR at apna. 6. Are there any charges or deposits required while applying for the role or while joining? Ans. No work-related deposit needs to be made during your employment with the company. 7. How can I apply for this job? Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview. 8. What is the last date to apply? Ans. The last date to apply for this job is 22-Dec-2022. For more details, download apna app and find Full Time jobs in Delhi-NCR. Through apna, you can find jobs in 74 cities across India. Join NOW!