Debt Recovery Agent

Billplan Fintech

Okhla, Delhi-NCR

₹25,000 - ₹50,000 monthly*

Fixed

25000 - ₹25000

Average Incentives*

25,000

Earning Potential

50,000

You can earn more incentive if you perform well

Work from Office

Full Time

Min. 1 year

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

2 applicants

Job Description

Job Description


We are hiring a Certified Debt Recovery Agent Telecaller who will be responsible for recovering outstanding payments through outbound calls while ensuring full compliance with regulatory guidelines.


Key Responsibilities


Make outbound calls to customers for overdue payment recovery

Inform customers about outstanding dues, interest, and repayment options

Negotiate repayment plans as per company policy

Maintain accurate call records and follow up regularly

Handle customer objections and difficult conversations professionally

Achieve assigned monthly recovery targets

Ensure strict adherence to RBI and company compliance guidelines


Mandatory Requirement


Valid Debt Recovery Agent Certificate is compulsory

Candidates without certification will not be considered


Eligibility Criteria


Minimum 6 months to 2 years of experience in debt collection or telecalling

Strong communication and negotiation skills

Ability to work under pressure and meet targets

Basic computer and CRM knowledge

Job role

Work location

TrustSignal, Okhla Phase III, Okhla Industrial Estate, New Delhi, Delhi, India Okhla, Delhi-NCR

Department

Banking / Insurance / Financial Services

Role / Category

Debt Collections / Recovery

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 1 year

Education

Graduate

English level

Good (Intermediate / Advanced) English

Gender

Any gender

About company

Name

Billplan Fintech

Address

TrustSignal, Okhla Phase III, Okhla Industrial Estate, New Delhi, Delhi, India Okhla, Delhi-NCR

Job posted by Billplan Fintech

FAQs about this job

Show all

Apply for job