E-Commerce Executive

About

GadgetBite is a fast-growing brand specializing in innovative tech organization solutions and premium electronic accessories. We aim to make everyday digital life smarter, more organized, and more stylish. We sell across major e-commerce platforms and marketplaces, and we are expanding our product lines and global reach. We are looking for an enthusiastic and detail-oriented E-Commerce Executive to join our team.

Role OverviewThe E-Commerce Executive will be responsible for managing online product listings, driving sales performance, optimizing product visibility, coordinating operations, and executing digital promotions across various e-commerce platforms such as Amazon, Flipkart, and our own website. The ideal candidate should have hands-on knowledge of marketplace portals, strong analytical skills, and a passion for consumer tech products.

Key Responsibilities

Product Listings & Content Management

• Create, update & optimize product listings with accurate descriptions, keywords, images, and SEO best practices.
• Ensure proper categorization, pricing, inventory accuracy, and listing compliance.

Order & Inventory Management

• Monitor stock levels across platforms and coordinate with warehouse/operations to maintain healthy inventory.
• Track order flow, returns, replacements, and ensure issue resolution with marketplace support teams.

Sales Performance & Analytics

• Monitor daily/weekly sales performance, conversion rates, and pricing trends.
• Analyze competitor activity and market trends to recommend pricing and promotional strategies.

Campaign & Promotion Management

• Plan and execute promotional events, deals, and sponsored ads (Amazon Ads, Flipkart Ads, etc.).
• Coordinate with marketing and design teams for creative assets & campaign planning.

Vendor / Marketplace Coordination

• Communicate with Amazon, Flipkart, Meesho, or other platform account managers to resolve listing, claim, or payment issues.
• Manage claims for damaged/incorrect returns and ensure reimbursement where applicable.

Customer Communication & Quality

• Respond to customer queries, reviews, and feedback in a timely and professional manner.
• Work with QC & product teams to maintain product quality and reduce return rates.
• 1–3 years of experience managing e-commerce marketplace operations (Amazon, Flipkart, etc.).
• Strong understanding of e-commerce sales strategies, SEO for product listings, and marketplace algorithms.
• Proficiency in MS Excel/Google Sheets, online dashboard reporting, and data analysis.
• Ability to multitask, handle pressure, and maintain accuracy in fast-paced work environments.
• Strong communication skills (English & Hindi).

Preferred (Not Mandatory)

• Experience with tech accessories / consumer electronics category.
• Hands-on experience with Amazon Seller Central, Flipkart Seller Hub, Shopify or WooCommerce.
• Understanding of PPC Ads on marketplaces.

Why Join Us

• Opportunity to work in a growing brand in the tech accessories segment.
• Creative and flexible work culture.
• Freedom to experiment, innovate, and grow your skill set.
• Performance-based growth