Job Description

1. Connect and Interact with customers on Social Platforms including but not limited to Facebook, Instagram, Youtube, Linkedin etc.
2. Compose responses independently and in accordance with processes guidelines.

Required Candidate profile

1. Provide professional yet personalized experience on all interactions with the customers on Social and consumer Platforms.
2. Work alongside dependent teams
3. Working knowledge of Social Media platforms i.e. FB, IG, YT and Linkedin etc. 
4. Consumer Centric Apporach
5. Methodical
6. Good Command on written English