Front Desk Receptionist

Key Responsibilities – Front Desk :

• Greet and assist walk-in clients in a professional and courteous manner
• Handle incoming calls, WhatsApp, and basic inquiries accurately
• Register visitors, manage appointments, and direct clients to the concerned counsellor
• Maintain front desk records, visitor logs, and basic data entry
• Coordinate with counsellors and operations team for smooth client handling
• Ensure reception area is presentable and follow basic office protocols
• Support walk-ins, enquiries, and initial client screening & Maintain CRM record.