International Voice Process Agent

JOB OPENING - BPO Industry

Location: Remote

Shift: US Shifts (Night Shift)

Process: International Voice Process

Key responsibilities:

Contacting debtors: Reaching out to individuals with outstanding debts through various channels to discuss their account status.

Negotiating terms: Working with debtors to establish realistic and manageable payment plans or settlements.

Record keeping: Maintaining accurate and detailed logs of all calls, negotiations, and payments in a database.

Problem-solving: Investigating discrepancies, resolving customer complaints, and addressing inquiries professionally.

Skip tracing: Locating debtors who have moved or are not easily reachable through various investigative techniques.

Monitoring accounts: Tracking accounts to ensure debtors are adhering to the agreed-upon payment plans.

Escalation: Identifying accounts that are unlikely to be collected and escalating them for further action, which may include legal proceedings.

Requirements:

Experience in International Voice Process is mandatory

Excellent communication skills in English

Knowledge/Experience in US Debt Collection preferred

Comfortable working in night shifts

What We Offer:

Work From Home Opportunity

Attractive Salary + Incentives

Career Growth in International BPO

Interested Candidates

Send your CV to WhatsApp Number

For more details, contact [8879478251]

Join us and grow your career in the BPO industry!