Logistics Executive
Shopziddi Crafts Private Limited
Logistics Executive
Shopziddi Crafts Private Limited
Green Park, Delhi-NCR
₹12,000 - ₹16,000 monthly
Fixed
₹12000 - ₹16000
Earning Potential
₹16,000
Job Details
Interview Details
Job highlights
23 applicants
Benefits include: Mobile Allowance, Internet Allowance, Laptop, ESI (ESIC)
Job Description
Hiring: Customer Support & Logistics Executive
Location: Delhi
Job Type: Full-time
Salary: ₹12,000 – ₹16,000 / month (based on experience)
Job Description
We are looking for a Customer Support & Logistics Executive who can manage both customer interactions and ensure smooth order fulfillment.
Responsibilities
Customer Support:
- Handle customer queries via WhatsApp, Instagram, email & calls
- Assist with product details, sizing, and order updates
- Resolve issues related to returns, exchanges, delays, etc.
Logistics & Operations:
- Manage order processing and tracking
- Coordinate with warehouse and courier partners
- Ensure timely dispatch and delivery
- Handle returns and reverse logistics
- Maintain order and inventory records
Requirements
1–3 years of experience in customer support / operations
Good communication skills (Hindi + English)
Basic computer knowledge (Excel, order systems)
Organized, responsible, and detail-oriented
Ability to multitask and solve problems quickly
Preferred (Not Mandatory)
Experience in D2C / fashion / jewellery brands
Knowledge of Shopify or similar platforms
Perks
Work directly with founders
Growth opportunities in a fast-growing brand
Friendly and creative work environment
Job role
Work location
K-19, Green Park, main Green Park, Delhi-NCR
Department
Operations
Role / Category
Logistics Operations
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Min. 2 years
Education
Graduate
English level
Basic English
Gender
Any gender
About company
Name
Shopziddi Crafts Private Limited
Address
K-19, Green Park, main Green Park, Delhi-NCR
Job posted by Shopziddi Crafts Private Limited
FAQs about this job
Show all