Manager – Talent Acquisition & Recruitment (BPO)

Job Title: Talent Acquisition Manager

Location: Gurgaon (On-site)

Industry Preference: BPO / BPM

Joining: Immediate joiners preferred

Job Overview:

We are looking for an experienced Talent Acquisition Manager with strong hiring expertise in the BPO/BPM industry. The ideal candidate should be capable of managing end-to-end recruitment, handling bulk and niche hiring, and ensuring a smooth onboarding process. This is a full-time, in-office role based out of Gurgaon.

Key Responsibilities:

• Manage the entire recruitment lifecycle for various roles across the organization.
• Lead hiring for operations, support functions, and leadership positions in the BPO/BPM domain.
• Source, screen, and evaluate candidates through job portals, referrals, and other channels.
• Coordinate and schedule interviews, assessments, and selection processes.
• Work closely with operations managers to understand hiring needs and deliver within timelines.
• Maintain candidate pipelines for high-volume requirements and urgent roles.
• Ensure a seamless onboarding experience for selected candidates.
• Track recruitment metrics and provide regular hiring updates to leadership.

Required Skills & Qualifications:

• Minimum 3 years of experience in Talent Acquisition.
• Mandatory experience in BPO/BPM hiring.
• Strong understanding of hiring for voice, non-voice, and support roles.
• Excellent communication and interpersonal skills.
• Ability to manage multiple requirements and deadlines.
• Immediate joiners preferred.

Why Join Us:

• Be part of a rapidly growing BPM organization shaping the future of customer experience.
• Work closely with leadership and drive strategic hiring across high-impact roles.
• Experience a dynamic, fast-paced environment with clear opportunities for career growth.
• Enjoy a collaborative culture that values innovation, ownership, and continuous learning.
• Grow your career in a stable, growth-oriented company with strong industry credibility.