Receptionist / Front Office Executive

A front office receptionist's job description includes greeting visitors, answering and directing phone calls, managing mail, and performing administrative tasks like scheduling appointments and maintaining the reception area. They are the first point of contact for a company, ensuring a welcoming environment and smooth daily operations by providing information and support to clients, visitors, and staff. 

Key responsibilities

• Visitor management: Greet and sign in visitors, direct them to the correct person or office, and ensure the reception area is tidy and presentable. 
• Communication: Answer, screen, and forward incoming phone calls, take messages, and handle general inquiries in person, over the phone, or via email. 
• Administrative support: Schedule meetings, update calendars, and perform clerical duties such as filing, photocopying, and faxing. 
• Mail and deliveries: Receive, sort, and distribute incoming mail and packages, and handle outgoing correspondence. 
• Office supplies: Order and maintain an inventory of front office supplies. 
• Security: Follow safety procedures and control access to the building via the reception desk.