Relationship Manager for Paytail Eligibility Criteria: 1. Must be a graduate (BCom preferred) from any stream 2. 6 month-1-year prior experience in handling inbound or outbound calls in a call center setup 3. Proficiency in Hindi & English or English plus any regional language- Tamil, Telegu, Malayalam or Kannada 4. Should be able to comprehend and hold a conversation in English language for 2-3 minutes. 5. Basics mathematical calculations like deriving percentage, rate of interest calculation etc. Job Descriptions: 1. To maintain relationship with Merchants and Customers over the phone in an inbound/outbound call center setup 2. 6 days a week, 48 work hours per week. Rotating Week Offs. 3. Shift timing between 10am to 8 pm. 4. Daily 8hrs staff time, 1 hr break, total 9 hrs of login 5. Should be able to work in MS excel in Windows PC/Laptops 6. Should be a good team player Basic Expectations from ideal candidates: 1. Manage high volume of calls and provide response to Merchants and Customers 2. Maintain high quality of service and performance standards. 3. Ensure the achievement of a given business target. 4. Must have a mindset to deliver a jaw dropping hassle free experience. 5. Perform troubleshoot on alarm raised by the partners, coordinate well with internal departments to get them fixed. 6. Ensure a follow up on all issues highlighted till they fall under closed cases bucket. 7. Open to work in shifts, if required, should be available to work on a Holiday. 8. Good negotiation and convincing skills 9. Good interpersonal and relationship building skills 10. Eye for details - should believe in doing first time

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Adecco is aggressively hiring for the job profile of Relationship Manager at Delhi-NCR in Sector 39/45 Gurgaon locality. Kindly go through the FAQs below to get all answers related to the given job. 1. How much salary can I expect? Ans. You can expect a minimum salary of 18,000 INR and can go up to 27,000 INR. The salary offered will depend on your skills, experience and performance in the interview. 2. What is the eligibility criteria to apply for this job? Ans. The candidate should have completed Graduate degree and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Delhi-NCR to get hired quickly. 3. Is there any specific skill required for this job? Ans. The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job. 4. Who can apply for this job? Ans. Both Male and Female candidates can apply for this job. 5. Is it a work from home job? Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other work from home jobs in Delhi-NCR at apna. 6. Are there any charges or deposits required while applying for the role or while joining? Ans. No work-related deposit needs to be made during your employment with the company. 7. How can I apply for this job? Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview. 8. What is the last date to apply? Ans. The last date to apply for this job is 01-Apr-2023. For more details, download apna app and find Full Time jobs in Delhi-NCR. Through apna, you can find jobs in 74 cities across India. Join NOW!