Team Leader

Lead, mentor, and motivate the inbound and outbound sales team to achieve daily, weekly, and monthly sales targets.

• Monitor team performance and provide regular coaching, feedback, and performance evaluations.

• Develop and implement inbound and outbound sales strategies to increase revenue and market share.

• Ensure proper lead generation, follow-up, and conversion through effective inbound/outbound sales processes.

• Conduct regular meetings to review performance and set future goals.

• Handle customer escalations and ensure a high level of customer satisfaction.

• Prepare and analysed daily/weekly/monthly inbound and outbound sales reports for management review.

• Coordinate with marketing, operations, and finance teams to streamline sales and communication processes.

• Ability to work independently, respond to rapid briefs, and execute quickly.

• Comfortable managing multiple projects and working with external creatives.

• Good verbal and written communication skills in English and Hindi.