Technical Support Engineer

provides technical help for hardware, software, and network issues, acting as the first point of contact for users, diagnosing problems, installing/configuring systems, managing tickets, and documenting solutions to ensure smooth IT operations and user satisfaction, often handling onboarding and system maintenance. Key duties involve troubleshooting, user support via phone/email/chat, managing user accounts, installing updates, maintaining IT assets, and escalating complex issues also coordinating with customer and support team, Only for office