Telecaller

A Telesales Job Description involves making outbound calls to potential/existing customers to sell products/services, generating leads, explaining offers, handling inquiries, and closing deals to meet sales targets using persuasive communication, building rapport, and managing customer info in a CRM. Key duties include achieving quotas, updating databases, resolving issues, and collaborating with the sales team, requiring resilience, great phone etiquette, and target-driven motivation. Key ResponsibilitiesOutbound Calling: Contacting prospects and existing clients via phone to pitch products/services.Sales & Closing: Persuading customers, answering questions, negotiating, and finalizing sales.Lead Management: Qualifying leads, following up, and directing hot prospects to field sales.Customer Interaction: Building relationships, handling complaints, and ensuring satisfaction.Data Entry: Accurately updating customer details and call records in a CRM system.Target Achievement: Meeting or exceeding daily, weekly, and monthly sales quotas. Essential Skills & QualificationsCommunication: Excellent verbal, presentation, and interpersonal skills.Resilience: Ability to handle rejection and stressful situations.Sales Acumen: Strong negotiation, problem-solving, and persuasive abilities.Technical: Basic computer skills (MS Office) and CRM familiarity.Work Ethic: Highly motivated, target-driven, and able to work independently/team. What They SellCompany products, services, or special offers.May also upsell or cross-sell other relevant items. Typical EnvironmentOften in a call center setting, working from a database of leads. What Is Telesales? Definition, Agent Duties and Skills | Indeed.comTelesales representatives play a vital role in generating leads for the sales team. They contact potential and existing customers ...IndeedTeleSales Job Description Template - Expertia AIAs a TeleSales representative, you will be responsible for calling potential customers to inform them about our products and servi...Expertia AITelesales Executive Job Description Template - Expertia AIResponsibilities * Make outbound sales calls to potential and existing customers. * Present products and services to customers in ...Expertia AIShow all