Telecaller

We are looking for a responsible and persuasive Collection Telecaller to handle customer calls for payment reminders, resolve billing queries, and ensure timely collection of dues. The role requires good communication, negotiation skills, and a professional approach with customers.

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Key Responsibilities:

Make outbound calls to customers for payment reminders.

Follow up on overdue accounts and ensure timely collections.

Maintain records of interactions, payments, and follow-ups in the system.

Handle customer objections and provide solutions politely and effectively.

Educate customers about payment options and deadlines.