Telecaller Cum Computer Operator

Role Type: Part-time / Full-time (Remote)

Location: Work from Home

Role OverviewCHAAK is looking for a disciplined and articulate Telecaller to engage with potential clients and MSME owners. The primary responsibility is to conduct structured surveys, gather honest feedback, and capture insights that help improve our consulting offerings.

This is not a sales role. The focus is on conversation quality, data accuracy, and insight collection.

Key Responsibilities

• Call MSME owners, founders, and business decision-makers from provided databases
• Conduct short, structured surveys and feedback interviews
• Clearly explain the purpose of the call and ensure respondent comfort
• Accurately record responses in Google Sheets / CRM / Forms
• Flag high-quality leads or strong interest for the consulting team
• Share daily call reports and insights
• Maintain professionalism, confidentiality, and call discipline

Eligibility & Skills

• Graduate (mandatory)
• Age: 20–30 years
• Strong verbal communication in English & Hindi
• Comfortable speaking with business owners and senior professionals
• Basic proficiency in Google Sheets / MS Excel / Google Forms
• Ability to follow scripts while sounding natural
• Disciplined, punctual, and detail-oriented

What We’re Looking For

• Calm and confident phone presence
• Ability to listen, not just speak
• Honest data collection mindset
• Comfortable working with targets and timelines
• Occasional in-person meeting (once a week or as required)