Telecalling Executive

Gaur Surgicals

Okhla Industrial Area, Delhi-NCR

₹15,000 - ₹23,000 monthly

Fixed

₹15000 - ₹23000

Earning Potential

₹23,000

Work from Office

Full Time

Any experience

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

Urgently hiring

Fast HR reply

30 applicants

Job Description

  1. Key Responsibilities:Customer Interaction:


  • Make outbound calls to potential customers to introduce and promote medical equipment.
  • Handle inbound inquiries, providing accurate product details and assistance.
  • Follow up with customers to ensure satisfaction and resolve queries.
  1. Sales & Lead Generation:


  • Identify and qualify potential leads for sales conversion.
  • Schedule appointments for sales representatives or demonstrations.
  • Maintain a database of prospective customers and follow up regularly.
  1. Product Knowledge & Support:

  • Understand medical equipment specifications, usage, and benefits.
  • Educate customers on the features, pricing, and applications of the products.
  • Provide first-level technical support and escalate complex issues as needed.
  1. Order Processing & Coordination:


  • Assist customers with order placement, billing, and delivery tracking.
  • Coordinate with the sales and logistics teams to ensure smooth operations.
  1. Custemer Relationship Management (CRM):


  • Maintain records of customer interactions, transactions, and feedback.
  • Build long-term relationships with healthcare professionals, hospitals, and distributors.
  • Handle customer complaints professionally and escalate when necessary.
  1. Reporting & Performance Tracking:


  • Prepare daily/weekly call reports and sales updates.
  • Track sales performance and suggest improvements to meet targets.

Job role

Work location

b-142, dda sheds, okhla industrial area phase -1 , new delhi -110020 Okhla Industrial Area, Delhi-NCR

Department

Sales & BD

Role / Category

Telesales

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Any experience

Education

12th Pass

Past role/category experience

Inside Sales, BD / Pre Sales, Telesales

English level

Good (Intermediate / Advanced) English

Age limit

18 - 35 years

Gender

Female

About company

Name

Gaur Surgicals

Address

b-142, dda sheds, okhla industrial area phase -1 , new delhi -110020 Okhla Industrial Area, Delhi-NCR

Job posted by Gaur Surgicals

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