Telesales Executive

Responsibilities of candidates include: • Call existing and potential customers to inform, influence and sell the company's products and services • Accurately record details of customer's purchase orders • Handling US customers and providing VOICE based technical support • Completely responsible for upsell troubleshooting Software, Network & OS related issues • Should possess basic knowledge on networking concepts • Should be able to troubleshoot with customers • The desired candidate would need to have IT Knowledge and experience in Tech-support • Candidate would be required to engage and build rapport with the new & existing customers • Open to feedback & learning • Develop and sustain solid relationships with customers to encourage repeat business