Telesales Executive

Job Summary:

We are looking for an enthusiastic and results-driven Telesales Executive to contribute to our sales team. The ideal candidate will be responsible for generating sales over the phone, maintaining customer relationships, and achieving monthly sales targets. You must be an excellent communicator with strong persuasion skills and a customer-focused attitude.

Key Responsibilities:

Make outbound calls to potential customers to promote products or services

Follow up on leads and convert inquiries into sales

Understand customer needs and offer suitable solutions

Maintain records of calls, sales, and customer interactions in the CRM system

Achieve daily, weekly, and monthly sales targets

Handle customer objections and resolve issues professionally

Stay updated on product knowledge and sales techniques

Collaborate with the sales team and provide market feedback

Upsell or cross-sell products when appropriate

Requirements & Qualifications:

High school diploma or equivalent; Bachelor’s degree is a plus

Proven experience in telesales, telemarketing, or a similar sales/customer service role

Excellent communication and interpersonal skills

Strong negotiation and closing skills

Ability to handle rejection and remain motivated

Basic computer skills and experience with CRM software (preferred)

Fluent in [language requirements, e.g., English/Hindi or regional language]

Ability to work under pressure and meet targets

Preferred Skills:

Prior experience in B2B or B2C telesales

Knowledge of the [industry] sector

Multilingual skills (if applicable)

Compensation & Benefits:

Fixed salary + incentives/commissions

Performance bonuses

Paid leave and holidays

Career growth opportunities

On-the-job training and development