Telesales Executive

📌 JOB DESCRIPTION

Position: Telesales (Without Target )

Salary Range: ₹15,000 – ₹25,000 per month

Location: Karol Bagh

Department: Customer Support

Reporting To: Sales Manager

🎯 Role Overview

We are looking for a responsible and well-spoken Customer Coordinator to manage customer communication, coordinate with internal teams, and ensure smooth order processing and after-sales support. The ideal candidate should have good communication skills and basic computer knowledge.

🛠 Key Responsibilities

• Handle customer inquiries via phone, WhatsApp, and email
• Coordinate with sales & warehouse team for order dispatch
• Maintain customer database and follow-up records
• Manage order status updates and delivery tracking
• Handle complaints and ensure timely resolution
• Support sales team in documentation and reporting
• Prepare daily reports in Excel
• Maintain proper records of payments and pending orders

✅ Required Skills

• Good communication skills (Hindi & basic English)
• Basic knowledge of MS Excel & MS Office
• Ability to handle multiple tasks
• Polite and customer-friendly attitude
• Basic understanding of order processing

🎓 Qualification

• Minimum 12th Pass / Graduate Preferred
• 0–2 years experience (Freshers can apply)

💼 Salary & Benefits

• Salary: ₹15,000 – ₹20,000 (Based on experience)
• Performance-based incentives (if applicable)
• Growth opportunity within the company