Telesales Representative

RESPONSIBILITIES – INSIDE SALES – AT OFFICE

• Conducting market research to identify selling possibilities in the IT hardware sector and evaluate customer needs
• Actively seek out new sales opportunities for IT requirements through cold calling, networking, social media etc. 
• Follow-up with potential leads, set-up meetings with these clients and align offers as per their requirements
• Developing in-depth knowledge of product features and benefits.
• Utilizing virtual meetings to build relationships with new customers.
• Processing customers' purchase orders and liaising with the logistics department to ensure the timely delivery of ordered products.
• Advising customers on suitable product selection based on their needs and specifications.
• Creating a sales pipeline to accurately reflect the relative placement of sales prospects in the purchasing process.
• Create visibility through daily/periodic promotional mailers / Whats App messages / LinkedIn updates/ Instagram & Facebook updates.
• Following up on sales inquiries that are made by potential customers through website chats, emails, and inbound calls.
• Setting up face-to-face meetings between potential customers and Outside Sales Representatives.
• Regular payment follow-up's with existing customers.
• Collaborate with team members to achieve better results
• Any other organizational commitments as per business requirements.