Telecalling Team Leader

3 Openings
Gingerpan Swapcart India Pvt Ltd.
Okhla NSIC
20,000 - 32,000 per month (Fixed + incentives)
Full-time
500 people interested in this job
Posted on : 12-Jan-2022
Expires on : 03-Feb-2022

Job Details

Education
Graduate (Bachelor Degree)
English Level
Good English
Experience
3 - 5 years
Education
Graduate (Bachelor Degree)
English Level
Good English
Experience
3 - 5 years
Gender
Male Only
Working days
monday - saturday
Timings
09:30 AM to 07:00 PM
Address
Okhla Phase III, Okhla Industrial Estate, New Delhi, Delhi, India, Okhla NSIC, Delhi-NCR - 110001

Job Description

Manage A Team Of Individuals Working On Telesales • Resolve Customer Complaints Brought To Your Attention • Create Policies And Procedures • Plan The Training And Standardisation Of Service Delivery • Manage Inbound And Outbound Customer Calls In A Timely Manner • Identify Customers’ Needs And Wants, Clarifying Information Whenever Possible • Conduct Quality Assurance Surveys With Customers And Provide Feedback To The Team • Gain Comprehensive Product Knowledge To Enhance Customer Support • Maintain A Pleasant Working Environment For Your Team • 3 years of experience as a Team Leader. *Note* No calls Only share Resume on given number

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